Information Architect

Automated Provisioning System

The client

A telecommunications brand

The brief

The client is managing IT platforms for a variety of customers and wanted to automate the provisioning for those platforms

What I delivered

My main tasks as a Solution Engineer included communication with Stakeholders and translating their requirements into business and technical specifications.

Based on the agreed specifications, I then designed workflow diagrams  including business rules and process steps in MS Visio.

Additionally, I built and extended a Sharepoint team portal to improve communications within the development team